Pick your depth.
Three tiers of Managed IT for businesses without internal IT. A separate Co-Managed track for teams that have IT and need backup. Every plan is one predictable per-user fee, and we quote it for your environment.
Three tiers. Pick the depth of security you need.
Every tier includes help desk, monitoring, M365 administration, and a security baseline. The differences are in depth of threat defense and how much compliance scaffolding you need.
Solid baseline for offices that want IT off their plate.
Per user, per month. Quoted for your environment.
- Unlimited help desk
- Monitoring · patching · RMM
- M365 admin · MFA · identity hygiene
- Managed antivirus · DNS filtering
- Phishing protection · training
- Vendor management · annual QBR
Most businesses land here. Active threat defense.
Per user, per month. Quoted for your environment.
- Everything in Managed
- EDR endpoint protection
- AI email security · BEC detection
- Endpoint backup + offsite
- Password manager · dark-web monitoring
- Quarterly business review
For compliance, regulated, or risk-averse operations.
Per user, per month. Quoted for your environment.
- Everything in Secured
- EDR with rollback · MDR · 24/7 SOC
- DLP · SIEM · log retention
- Vulnerability mgmt + remediation SLA
- vCIO quarterly · vCISO advisory
- Compliance pack (HIPAA / SOC 2 / CMMC)
Backup for your IT team — built like a bench.
Your in-house IT carries the daily load. We are the bench they escalate to, the after-hours rotation, and the project team when refresh cycles hit. A predictable per-user fee, block hours when you need them, and optional stack pieces.
T2/T3 bench plus after-hours triage for your IT.
Per user, per month. Quoted for your environment.
- T2/T3 escalation · business hours
- After-hours triage (we route & call back)
- 30 min / user / mo pooled engineering
- vCIO 4 hrs / quarter
- Project bench at 10% off standard rates
24/7 response, compliance, vacation coverage.
Per user, per month. Quoted for your environment.
- Everything in Co-Mgd Secured
- 24/7 full escalation response
- 60 min / user / mo pooled engineering
- vCIO + vCISO time included
- Compliance evidence + cyber insurance attestation
No minimum, no commitment. Bill as you use it.
What changes between tiers.
The Managed IT tiers compared, line by line. No hidden surcharges, no after-hours fees, no per-ticket billing on any tier.
| Feature | Managed | Secured | Hardened |
|---|---|---|---|
| Help desk · business hours | |||
| Endpoint monitoring & patching | |||
| M365 / Workspace administration | |||
| MFA + identity hygiene | |||
| Phishing protection + training | |||
| Endpoint security (antivirus) | EDR | EDR + rollback | |
| AI email security · BEC defense | — | with ATO + Teams | |
| Endpoint backup + offsite | — | ||
| Password manager · dark web | — | ||
| Quarterly business review | — | ||
| 24/7 SOC · MDR | — | — | |
| DLP · SIEM · log retention | — | — | |
| Vulnerability mgmt + remediation SLA | — | — | |
| vCIO + vCISO advisory | — | — | |
| Compliance pack (HIPAA / SOC 2 / CMMC) | — | — | |
| Annual external scan or pen test | — | — |
Want a number?
Send us your current bills. We'll quote your environment and show, side by side, what consolidating would actually cost — and save.